4 signs your business needs IT support

Do you feel on top of the IT side of your business, or is it more of a bugbear? If IT is something that seems to cause your business more problems than solutions, it could be that you’re not getting the right IT support. Here are some of the warning signs to look out for that may tell you your business needs a helping hand when it comes to IT…

1. Your online services keep going down

So you’re suffering from frequent outages. Not a great look for your customers, is it? We wrote the other day about how 100% uptime is impossible, yet customers still expect it. Any downtime can cause serious issues for your reputation as well as for your sales. The solution: an IT support provider (like us!) who can offer proactive IT monitoring and thereby nip any problems in the bud before they turn into a disaster for your business.

2. IT stuff is draining your time away

When you’re running a business, there are so many demands on your time. But unless you’re actually in IT, the fact is that IT shouldn’t be one of them. We so often see people in senior roles – finance directors, PR people, you name it – dragged into dealing with IT issues and away from doing what they were actually hired to do (and are good at!). That’s where getting some external IT support can take the pressure off: when you just want an IT problem solving, there’s someone at the end of the phone 24/7 to take it off your hands, leaving you free to focus on doing what you do best.

3. IT stuff is draining your money away

We all know that time is money, but when IT stuff starts sapping away your actual money as well, you know it’s time to do something about it. If you’re finding your IT bills spiralling out of control, It could be time for an IT audit which, among other things, can tell you where efficiencies could be made. It’s also a good opportunity to take stock of the bigger picture, identifying things like temporary fixes that you ended up relying on longer than you should’ve done.

4. You’re thinking about hiring an IT person

If you’re considering adding a full-time IT person to your team, stop right there! The chances are that by the time you factor in their salary, pension contributions, holiday pay, sick pay and all the other perks you have to offer a full-time employee, you might well be better off getting external IT support to meet your business’s IT needs.

Not only does that put a whole team of people with different areas of expertise at your disposal instead of just one, but the added benefit is that getting external IT support makes it much easier to scale up if you find yourself needing extra IT resource. Much better than overloading one person and ultimately then having to hire a second.

So, if any of this sounds familiar, fully managed IT support could be the answer to your prayers. Give us a call on 01509 80 85 86 or email us at [email protected] and let’s chat about how we could lighten your IT load.

Posted on: 21st October 2021.